Privacy Policy – JoyDigital Networks LLC (BeHeroBook)

Last updated: September 10, 2025
This Privacy Policy explains how JoyDigital Networks LLC (“we”, “our”, “us”) collects, uses, and protects the personal data of individuals (“you”, “your”) who visit our websites and use our products and services.

1. Our Privacy Promise

At JoyDigital, we believe privacy should be transparent, fair, and respectful. This document outlines how we handle your information responsibly.

We’re committed to:

• Collecting only what we need to deliver our service
  
  
• Explaining what we collect and why
  
  
• Giving you control over your data
  
  
• Never selling or misusing your personal information
  
  

2. Who We Are

• Legal Entity Name: JoyDigital Networks LLC
  
  
• Brand/Website: BeHeroBook
  
  
• Main Website: https://beherobook.com
  
  
• Legal Address:

8 The Green STE B

Dover, DE 19901

• Privacy Contact Email: info@joydigital.co.il
  
  

3. 📥 Data We Collect

We collect two types of information:

3.1 Information You Provide Voluntarily

• Full Name
  
  
• Email Address
  
  
• Billing/Shipping Address
  
  
• Order Customizations (e.g. names/photos/texts for personalized books)
  
  
• Messages sent via contact forms, email, or chat
  
  
• Feedback, testimonials, and survey responses
  
  

👉 We do not collect or store payment details directly — all transactions are securely processed through Stripe.

 

3.2 Information We Collect Automatically

When you visit our website, we may collect:

• Device and browser type
  
  
• IP address and approximate location
  
  
• Time and date of visit
  
  
• Pages viewed and referring site
  
  
• Time spent on each section of the site
  
  
• Interaction with features like buttons, forms, and navigation
  
  

This information is collected through:

• Google Analytics (GA4)
  
  
• Meta Pixel and TikTok Pixel (only if you consent)
  
  
• Session recording tools (e.g. Hotjar, Smartlook – used only for UX analysis)
  
  

⚠️ These tools are disabled unless you accept cookies via the consent banner.

📌 Note: While we make every effort to block all non-essential third-party scripts (such as Meta Pixel, TikTok Pixel, and others) unless you opt-in via our cookie consent banner, please be aware that some platforms may still receive limited technical signals (e.g., IP address, referrer, pageview) due to the way modern browsers and embedded scripts function.

 

We do not actively transmit this data and implement best-practice Consent Management Platforms (CMPs) to minimize such leakage. However, we cannot guarantee that all third-party platforms will fully suppress these signals without their own internal configurations.

 

By using our website, you acknowledge that certain passive data flows may occur which are outside of our technical control.

 

3.3 What We Explicitly Do Not Collect

• Government IDs or passport numbers
  
  
• Biometric, genetic, or health data
  
  
• Sensitive religious or political views
  
  
• Direct payment card details
  
  
• Children’s data (we do not knowingly sell to or collect from anyone under 18)
  
  

 

3.4 Do Not Track & Cookie Preferences

We honor Do Not Track (DNT) signals where browser support is available.
If you decline non-essential cookies, we do not:

• Enable tracking pixels
  
  
• Store behavioral analytics
  
  
• Run retargeting ads
  
  

You can change your consent preferences at any time via the “Manage Cookies” link in our website footer.

4. Legal Basis for Data Collection

We process your data only when we have a valid legal basis under applicable laws (such as the GDPR in the EU or CCPA in California). These include:

• Contractual necessity – to fulfill your order or provide the service you requested
  
  
• Legal obligations – such as bookkeeping, tax compliance, or fraud prevention
  
  
• Consent – when you explicitly allow us to send newsletters or enable tracking pixels
  
  
• Legitimate interest – for internal analytics, service improvement, or customer service, provided it doesn’t override your rights
  
  

Where consent is required, we always request it through a clear, opt-in mechanism (e.g., cookie banner or form checkbox), and you can withdraw it at any time.

 

5. How We Use and Share Your Data

We use your data solely for purposes that align with your expectations:

5.1 Internal Use

• Creating and fulfilling your personalized book order
  
  
• Communicating order status or shipping updates
  
  
• Providing customer support
  
  
• Improving our product and website performance
  
  
• Preventing fraud or abuse of our systems
  
  
• Sending transactional and, when permitted, promotional emails
  
  

5.2 Sharing With Trusted Providers

We do not sell your personal information to anyone.

We may share data only with essential third parties who help us run the business securely and effectively:

• Print-on-demand partners – for fulfilling your customized book (e.g. Printify)
  
  
• Payment processors – e.g. Stripe, PayPal (they receive only the data necessary to complete payment)
  
  
• Cloud hosting providers – for secure storage (e.g. Amazon AWS, Cloudflare)
  
  
• Email services – for sending transactional emails (e.g. Postmark, SendGrid)
  
  
• Customer support tools – e.g. Crisp, HelpScout
  
  
• Analytics platforms – like Google Analytics (only with your consent)
  
  

All partners are contractually obligated to keep your data safe and use it only for the purpose we’ve hired them for.

6. International Data Transfers

As a global company, your information may be stored or processed outside your country, including in the United States, Europe, or Asia.

We ensure that any such transfers comply with data protection laws by:

• Signing Data Processing Agreements (DPAs) with all third-party vendors
  
  
• Relying on standard contractual clauses (SCCs) approved by the European Commission
  
  
• Ensuring platforms follow industry-standard encryption and security protocols
  
  

If you are in the EU/UK, you acknowledge and agree that your data may be transferred outside the EEA for order fulfillment and customer service.

 

Data Retention

We keep your data only as long as necessary to:

• Provide the services you’ve requested
  
  
• Comply with legal and accounting requirements
  
  
• Resolve disputes or enforce our agreements
  
  
• Maintain a record of transactions for security or support reasons
  
  

Typical retention periods:

• Order data: 6–7 years (for legal compliance)
  
  
• Support messages: up to 3 years
  
  
• Analytics data: anonymized or deleted within 12–24 months
  
  
• Marketing preferences: until you opt-out or withdraw consent
  
  

You may request deletion of your data at any time (see next section), and we’ll honor your request unless legal or operational constraints apply.

8. Your Rights & How to Exercise Them

Depending on your location and applicable laws (such as GDPR, CCPA, and others), you may have the right to:

• Access the personal data we hold about you
  
  
• Correct inaccurate or outdated information
  
  
• Delete your data (“right to be forgotten”)
  
  
• Withdraw consent for marketing or tracking at any time
  
  
• Restrict or object to certain types of processing
  
  
• Request data portability in a machine-readable format
  
  
• Lodge a complaint with your local data protection authority
  
  

To exercise any of the above rights, simply email us at info@joydigital.co.il with your request. We may need to verify your identity before processing it. We typically respond within 7 business days.

We will not discriminate against you for exercising any of your rights.

9. Data Security & Protection Measures

We are committed to safeguarding your personal information.

We implement the following security measures:

• SSL encryption on all pages of our website
  
  
• Secure access controls for staff and admin accounts
  
  
• Role-based permission settings for partners and vendors
  
  
• Encrypted transmission of payment information via Stripe or PayPal
  
  
• Regular system updates, backups, and vulnerability scans
  
  
• Secure cloud infrastructure (e.g., AWS, Cloudflare-protected CDN)
  
  
• Monitoring for unauthorized access or abuse
  
  

Despite our efforts, no system can be 100% secure. If we ever detect a breach that may affect your data, we will notify you as required by law.

10. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect data from them.

If you are a parent or legal guardian and believe your child has provided us with personal information, please contact us immediately at info@joydigital.co.il. We will promptly delete such information.

 

11. Changes to This Privacy Policy

We may update this policy from time to time as legal, technical, or business developments require. When we do, we’ll post the updated version on this page with a new “Last Updated” date.

If the changes are significant, we may also notify you via email or site notice.

You’re encouraged to review this page periodically to stay informed about how we protect your information.

 

12. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or how we handle your data, please reach out:

JoyDigital Networks Ltd
Brand: BeHeroBook

8 The Green STE B

Dover, DE 19901
Email: info@joydigital.co.il
Website: beherobook.com